CTC - Professional development training programmes

Creating a compelling vision

Objectives
To be effective as a leader you need both strategic goals and detailed implementation plans. Others will only buy in to your vision if it is compelling for them: this means in alignment with their values and beliefs. You will learn how to:

formulate a clear vision about what you are trying to achieve
create plans to implement the key priorities
evaluate the critical success factors and identify blocks to success

Content

Values discovery process
Creativity strategy
Formulating the vision: well formed outcome
Strategic planning
Systems analysis to identify and overcome blocks

Developing your team

Objectives
In order to develop people you need to understand what motivates them, what they need and how to communicate with them in a way that they will understand. This programme will enable you to identify individual development needs and give effective feedback and coaching to draw out unfilled potential.

Content

Understanding different perceptions
Communication styles and motivation
Identifying development needs
How to give effective feedback
Coaching for performance
Listening and communication skills

Coaching and mentoring

Objectives
The people that you manage are professionals: they have high expectations of themselves and others. Once people reach a certain level the most effective way to help them develop is by coaching and mentoring. Coaching empowers individuals to identify their own solutions. Mentoring is providing advice based on your own experience. This programme will enable you to learn the key skills of being an effective coach and mentor.

Content

Understanding different perceptions
Communication styles and motivation
Coaching for performance
Listening and communication skills
Powerful questions
The coaching frame
How to be an inspirational mentor

Delegation and supervision

Objectives
Almost certainly you do not have enough time to do everything that you would like to do. Frequently client work takes priority and management and development takes a back seat. Effective delegation ensures work is done at the most cost effective level and frees up your time for client relationship management and new business development.

Content

When to delegate
Setting clear outcomes
Clear communication
Management styles
Giving clear and constructive feedback